Terms of service

Last Updated: April 9th 2026

FunLiv is owned and operated by FUN AND ACTIVE LIVING LLC.

Welcome to FunLiv. These Terms of Service ("Terms") govern your use of our website funliv.com and the purchase of our products. By accessing our site, you agree to be bound by these Terms.

1. Business Transparency & Identity

To ensure full transparency and trust, FunLiv provides the following verified business information:

  • Business Name: FunLiv
    Operated by: FUN AND ACTIVE LIVING LLC
  • Physical Address: 160 Old Colony Road, Hartsdale, New York 10530, United States
  • Support Email: support@funliv.com
    Support Phone: +1(844) 493-3486
  • Business Hours: 9:00 AM – 5:00 PM EST, Monday – Friday

Business Model Disclosure:
FunLiv is an online retailer of recreational and sporting equipment. We operate as a direct-to-consumer storefront, managing order fulfillment and customer service through our internal operations and verified logistics partners. We do not engage in misleading business practices or misrepresent product availability.

2. Data Collection & Privacy

We prioritize your privacy and data protection.

  1. Data Minimization:
    We only collect the information necessary to process orders, provide support, and improve your experience.
  2. Usage of Data:
    Your data is used for order processing, communication, and improving site functionality.
  3. Third-Party Services:
    We may use trusted third-party providers (such as Shopify, analytics tools, and payment processors) to operate our business.

For full details, please review our Privacy Policy.

3.Google Ads, Tracking & Consent Mode

Our website utilizes advertising and analytics tools to improve your shopping experience.

Analytics:
We use analytics tools to understand site performance and improve our services.

Tracking Technologies:
We may use cookies and similar technologies to enhance functionality and user experience.

Remarketing:
We may use remarketing services to display ads to users who have previously visited our site.

Opt-Out:
You can manage your ad preferences through your browser settings or relevant third-party tools.

4. Merchant Center Financial Transparency

We ensure a secure and transparent checkout process.

Payment Security:
All transactions are processed over a secure, encrypted SSL/TLS connection.

Payment Processing:
We do not store full payment details. All payments are handled by secure, PCI-compliant third-party providers, including Shopify Payments.

Pricing & Fees:
All costs are clearly disclosed before checkout.

Sales Tax:
Applied at checkout where required by law.

Shipping:
Shipping costs and delivery timelines are clearly stated before purchase.

No Hidden Fees:
The price shown at checkout is the final price you pay.

5. User Rights & Data Retention

You have the following rights regarding your personal data:

  • Right to Access:
    You may request a copy of the data we hold about you.
  • Right to Deletion:
    You may request that we delete your personal information (subject to legal record-keeping requirements).
  • Right to Correction:
    You may update any inaccurate information in your account.
  • Retention:
    We retain customer data as necessary to fulfill orders and comply with legal obligations (typically up to 7 years). Non-transactional data may be removed after periods of inactivity.

6. Shipping and Delivery

6.1 Shipping Policy

Please refer to our Shipping Policy for detailed shipping information.

Shipping Locations:
We ship within the United States.

Carriers:
USPS, UPS, FedEx, and LTL freight carriers when applicable.

Processing Time:
1–3 business days (Monday – Friday)

Order Cut-off:
12:00 PM EST

Transit Time:
3–10 business days

Total Estimated Delivery Time:
4–13 business days (including processing and transit)

Shipping Costs:
Free standard shipping on eligible U.S. orders unless otherwise stated.

7. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

We want you to be satisfied with your purchase.

Return Window:
30 days from delivery

Conditions:
Items must be unused, undamaged, and in original packaging.

Fees:
A 20% restocking fee may apply for non-defective returns.

Return Shipping:
Customer is responsible unless item is defective or incorrect.

Refund Processing:
Refunds are issued within 5–7 business days after inspection.

How to Start a Return:

Contact support@funliv.com with your order number.

8. Limitation of Liability

FunLiv shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the website
  • Delays or interruptions in service
  • Unauthorized access to data

Liability is limited to the maximum extent permitted by law.

9. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes become effective upon posting to the website.

11. Contact Information

If you have any questions about these Terms, please contact us:

FunLiv
Operated by FUN AND ACTIVE LIVING LLC
Phone: +1(844) 493-3486
Email: support@funliv.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 160 Old Colony Road, Hartsdale, New York 10530, United States