Privacy policy

Last Updated: April 9th 2026

FunLiv is owned and operated by FUN AND ACTIVE LIVING LLC.

At FunLiv, we prioritize transparency and your peace of mind. Our policies are designed to meet the highest global standards for consumer protection and data integrity.

1. Business Identity & Transparency

To provide full transparency about our operations, the following information outlines who we are and how we serve our customers:

  • Business Name: FunLiv
    Operated by: FUN AND ACTIVE LIVING LLC
  • Physical Address: 160 Old Colony Road, Hartsdale, New York 10530, United States
  • Support Email: support@funliv.com
    Support Phone: +1(844) 493-3486
  • Business Hours: 9:00 AM – 5:00 PM EST, Monday – Friday

Business Model Disclosure:
FunLiv is an online retailer of recreational and sporting equipment. We operate as a direct-to-consumer storefront, managing order fulfillment and customer service through our internal operations and verified logistics partners. We do not engage in misleading business practices or misrepresent product availability.

2. Return & Refund Conditions

We provide a 30-day return window on eligible items. To qualify, products must be unused, in their original packaging, and in the same condition as delivered.

How to Initiate a Return

  1. Contact Us: Reach out via support@funliv.com or +1(844) 493-3486 within 30 days of delivery.
  2. Authorization: Return instructions will be provided after your request is reviewed. Returns sent without prior approval may not be accepted.
  3. Shipping: Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect. A 20% restocking fee applies to eligible returns where disclosed.

Damaged or Incorrect Items
Please review your order upon delivery. If anything arrives damaged, defective, or incorrect, contact us within 7 days so we can resolve the issue.

Refund Process
After receiving and inspecting your return, we will confirm approval status. Approved refunds are issued to the original payment method within 5–7 business days.

3. Financial Transparency & Security

Payment Security
We use industry-standard SSL/TLS encryption to safeguard your information during transmission.

Payment Processing:
FunLiv does not store credit card details. All payments are securely handled by PCI-compliant providers such as Shopify Payments, Visa, Mastercard, American Express, and Apple Pay.

Pricing Integrity:
All charges, including taxes and shipping where applicable, are clearly displayed during checkout. We do not include hidden fees.

4. 2026 Data Collection & AI Disclosures

In accordance with regulations such as GDPR and CCPA/CPRA, we provide the following information:

AI Usage and Personalization
We may use automated tools to enhance your experience, such as recommending products. These systems are not used for sensitive profiling or legally impactful decisions.

Privacy Sandbox & First-Party Data
We rely primarily on information you provide directly to process orders and improve site performance. We do not sell your personal information to third parties. Tools like Google Consent Mode help ensure your privacy preferences are respected.

Data Minimization
We only collect data necessary to complete transactions, provide support, and meet legal obligations.

5. Google Ads & Tracking Compliance

We use analytics and advertising tools to improve performance and user experience.

  • Google Analytics & Signals:
    We use Google Analytics 4 to better understand how visitors interact with our website.
  • Remarketing:
    You may see ads related to our products after visiting our site due to remarketing technologies.
  • Opt-Out Mechanisms:
    You can adjust ad preferences through Google Ad Settings or opt-out tools such as the Network Advertising Initiative.

6. User Rights & Data Retention

Your Rights
You may request to:

  • Access your personal data
    Correct inaccurate information
    Delete your data (subject to legal requirements)

Data Retention
We retain information only as long as needed, including:

  • Up to 7 years for transaction-related records
  • Up to 2 years for marketing data

Afterward, data is securely deleted or anonymized.

7. Contacting FunLiv

If you have any questions about this Privacy Policy, please contact us:


FunLiv
Operated by FUN AND ACTIVE LIVING LLC
Phone: +1(844) 493-3486
Email: support@funliv.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 160 Old Colony Road, Hartsdale, New York 10530, United States